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Freqently Asked Questions

How do I scan the QR Code?

iPhone Users can use their normal camera to scan the QR Code (since iOS 11)

On most android phones you can use your normal camera. If you experience any issues use the app QR & Barcode Scanner instead.

What happened to the "QRcard Premium" app?

As of version 1.11.0, “QRcard Premium” was renamed to “QRcard Enterprise Edition” as it caused some confusion with the similar “Premium Version” in app purchase inside the regular app.

Why isn't there a birthday field?

There is one - starting from version 1.8.3 of QRcard. Update and enjoy!

Can analytics be pulled from users?

No, all data is stored securely on the device - no network requests are made.

Can I add a logo?

Yes, starting with QRcard version 1.9.0 you can add a logo to your business card.

I have a QR card with all my contact info. Now I'd like to change some of the contact info. If I do that in the app, will that generate a new QR code?

Every time you change your contact information, a new QRcode is generated.

What are the differences between the free version and the premium version?

With the free version you can add up to 3 contact details besides the name (first/last/company) and the company position. Also our url www.qrcardapp.com and a “Created with QRcard” note will be added to your data.

With the premium version you can add unlimited data and remove our link and the “Created with QRcard” note.

The premium version can be purchased inside the free version as an In-App purchase. For business customers that use iOS we created the standalone app called ”QRcard Enterprise Edition” with MDM support.

What operating systems is QRcard compatible with?

  • iOS 12 or later
  • macOS 11.0 (or later) with Apple M1 chip
  • Android 5.0 or higher

Can I use my QRcard without internet connection?

Yes! QRcard works fully offline. All data ist stored in the QR Code.

What kind of information can I include in my QRcard?

Currently we support:

  • First, middle and last name, honorific pre- and suffixes
  • Birthday
  • Company name, unit, position and role
  • Phone numbers
  • Email addresses
  • Websites
  • Adresses
  • Social media: LinkedIn, Facebook, Twitter, Instagram, Snapchat, Telegram and Github
  • Custom notes

How can I customise my QRcard?

  1. First of all, tap your card to open up the form.

  2. Now, switch to the design tab. Here you have several options to customize how your card looks like:

    • You can set your card’s background color: Either select a preset color, adjust it by using the color wheel or even provide a hex code to use exactly the color you want.

    • You can also provide a logo that will be displayed in the middle of the QR code. Pick any image you like from your photo library and adjust the area to show.

    • In the general options section you have the possibility to customize your card even more.

What are the differences between standalone app "QRcard Enterprise Edition" and the regular app

Staring with version 1.3.0 you’ll find a second version of QRcard in the App Store: QRcard Enterprise Edition. It contains all the features you’d get with the regular App, plus those unlocked with the Premium In-App purchase. QRcard Enterprise Edition is intended to be used by companies who want to deliver the app to their employees. As a non-business user, keep using the regular version.

Highlights of “QRcard Enterprise Edition”:

It has the following limitations:

  • No In-App Purchases (e.g. additional cards) are available.

Where is my personal data stored?

Your data is only stored locally on your device.

How can I restore my purchases?

Go to the last page of your QRcard app. Your Premium Version should show up automatically. If you have additional cards it should say “Restore” on the Button

Why does my new friend not get all my contact information?

iOS: please update to iOS 11 or later and use the camera app

Android: Most Android devices (except for Samsung) are not able to read and store multiple URLs or addresses from a QR Code. That’s why URLs, Social Media Profiles are also stored as a ‘Remark’.

  • Google Lense: If the QRCode is scanned through Google Lens only 1 URL or 1 Social Media Profile and only 1 Address can be stored unfortunately, there is not much we can do about this right now.

You can use the app QR & Barcode Scanner instead of the normal camera

Why is my phone number not formatted?

Please enter your phone number including your country-code. e.g. +12133734253

Are we missing something?

Feel free to get in touch!