Question 1

App crashes when setting up the widget on Android

Accepted Answer

We had an issue that caused the app to crash sometimes while setting up the QRcard widget on Android devices. This has been fixed in Version 1.11.3.

Question 2

Why isn't there a birthday field?

Accepted Answer

There is one - starting from version 1.8.3 of QRcard. Update and enjoy!

Question 3

Can analytics be pulled from users?

Accepted Answer

No, all data is stored securely on the device - no network requests are made.

Question 4

Can I add a logo?

Accepted Answer

Yes, starting with QRcard version 1.9.0, you can add a logo to your business card.

To add one, tap your card to open the form, switch to the design tab, and pick an image for your logo from your photo library — you can adjust the visible area afterwards. The logo will be displayed in the middle of your QR code.

Question 5

Can I use my QRcard without an internet connection?

Accepted Answer

Yes! QRcard works fully offline. All data is stored in the QR Code.

Question 6

Does QRcard support setting up Widgets?

Accepted Answer

Yes! Starting with version v1.10.0 you can add QRcard to your home and lock screen. View our dedicated page (/docs/widgets) to learn how.

Question 7

How can I customise my QRcard?

Accepted Answer

First of all, tap your card to open up the form.
Now, switch to the design tab. Here you have several options to customize how your card looks:

You can set your card's background color: Either select a preset color, adjust it by using the color wheel, or even provide a hex code to use exactly the color you want.
You can also provide a logo that will be displayed in the middle of the QR code. Pick any image you like from your photo library and adjust the area to show.
In the general options section, you have the possibility to customize your card even more.

Question 8

How can I restore my purchases?

Accepted Answer

Go to the last page of your QRcard app. Your Premium Version should show up automatically. If you have additional cards, it should say "Restore" on the button

Question 9

How do I scan the QR Code?

Accepted Answer

iPhone users can use their normal camera to scan the QR Code (since iOS 11)

On most Android phones, you can use your normal camera. If you experience any issues, use the app QR & Barcode Scanner instead.

Question 10

What is a managed card?

Accepted Answer

QRcard has built-in support for Mobile Device Management (MDM) services (/docs/mdm). Cards that are managed by an MDM service can be updated by your company's IT support. This means that any changes you apply to the card will potentially be overridden by them.

Question 11

Why does my new friend not get all my contact information?

Accepted Answer

iOS: please update to iOS 11 or later and use the camera app

Android: Most Android devices (except for Samsung) are not able to read and store multiple URLs or addresses from a QR Code. That's why URLs and Social Media Profiles are also stored as a 'Remark'.

Google Lens: If the QR Code is scanned through Google Lens, only 1 URL or 1 Social Media Profile and only 1 Address can be stored. Unfortunately, there is not much we can do about this right now.

You can use the app QR & Barcode Scanner (https://play.google.com/store/apps/details?id=com.gamma.scan&hl=de) instead of the normal camera

Question 12

Why is my phone number not formatted?

Accepted Answer

Please enter your phone number including your country code. e.g. +12133734253

Question 13

What are the differences between the standalone app "QRcard Enterprise Edition" and the regular app?

Accepted Answer

Starting with version 1.3.0 you'll find a second version of QRcard in the App Store: QRcard Enterprise Edition. It contains all the features you'd get with the regular app, plus those unlocked with the Premium In-App purchase. QRcard Enterprise Edition is intended to be used by companies who want to deliver the app to their employees. As a non-business user, keep using the regular version.

Highlights of "QRcard Enterprise Edition":

Supports Apple's Volume Purchase Program (https://images.apple.com/business-docs/VPP_Business_Guide.pdf).

It has the following limitations:

No In-App Purchases (e.g. additional cards) are available.

Question 14

What happened to the "QRcard Premium" app?

Accepted Answer

As of version 1.11.0, "QRcard Premium" was renamed to "QRcard Enterprise Edition" as it caused some confusion with the similar "Premium Version" in-app purchase inside the regular app.

Question 15

What are the differences between the free version and the premium version?

Accepted Answer

With the free version, you can add up to 3 contact details besides the name (first/last/company) and the company position. Also, our URL www.qrcardapp.com (https://www.qrcardapp.com) and a "Created with QRcard" note will be added to your data.

With the premium version, you can add unlimited data and remove our link and the "Created with QRcard" note.

The premium version can be purchased inside the free version (https://apps.apple.com/us/app/qrcard-digitale-visitenkarte/id1499682048) as an in-app purchase. For business customers that use iOS, we created the standalone app called "QRcard Enterprise Edition (https://apps.apple.com/us/app/qrcard-premium/id1611003777)" with MDM (/docs/mdm) support.

Question 16

What kind of information can I include in my QRcard?

Accepted Answer

Currently we support:

First, middle and last name, honorific pre- and suffixes
Birthday
Company name, unit, position and role
Phone numbers
Email addresses
Websites
Addresses
Social media: LinkedIn, Facebook, Twitter, Instagram, Snapchat, Telegram and GitHub
Custom notes

Question 17

What operating systems is QRcard compatible with?

Accepted Answer

iOS 12 or later
macOS 11.0 (or later) with Apple M1 chip
Android 5.0 or higher

Question 18

Where is my personal data stored?

Accepted Answer

Your data is only stored locally on your device.

Question 19

I have a QRcard with all my contact info. Now I'd like to change some of the contact info. If I do that in the app, will that generate a new QR code?

Accepted Answer

Every time you change your contact information, a new QR code is generated.

How can we help you?

App crashes when setting up the widget on AndroidAndroid